Frequently Asked Questions
- What elements should I have ready when I open a job?
- What happens when I submit a job request?
- Who is allowed to open a job?
- What format should I submit copy in?
- How much time does it take to produce a job from start to finish?
- What should I do if I need business cards?
- What should I do if I need stationery items?
- What should I do if I need plaques?
- Do you offer video and audio production?
- Do you create web animations?
- Do you create PowerPoint presentations?
- What photographers do you recommend?
- What design programs do you use?
- How much do you charge for your services?
What elements should I have ready when I open a job?
Please have all copy or detailed copy points prepared, attach all photos or graphics with your Job Request Form, supply the insertion orders for ads, supply budget guidelines, specify quantity of materials desired, supply a realistic timeline, reference past job numbers as often as possible, provide pertinent URL for information or examples, provide correct material phone numbers, and please gain preapproval from your department head before opening any job.
Who is allowed to open a job?
Each job should be opened by the department/school marketing director or his/her approved representative.
What format should I submit copy in?
Please submit all copy in Word document format (.doc). Do not submit copy in the latest Word format for PC (.docx) as we cannot open it. Do not submit copy in Microsoft® Excel, Microsoft® Publisher nor Microsoft® PowerPoint formats. Please refer to Tips for Submitting Copy for more information.
How much time does it take to produce a job from start to finish?
The amount of time it takes to produce a job depends on the type of job. Please see our job timeline for details.
Do you offer video and audio production?
Regent University Marketing has established a relationship with several vendors for video projects as well as radio and TV spots. We can provide you with an estimate for these services. Marketing can manage the project for you, but the same criteria and timeline applies as for other jobs. Regent Media Services 
provides Regent event coverage and DVD duplication. Please contact them directly for these services.
Do you create web animations?
Yes, we create web animations if they are tied to a broader web project such as creating a flash animation for a school’s site redesign or providing an animation to be included in a microsite. We can also revise existing animations that we have previously created and can create Flash and non Flash animated banners for online advertising.
Do you create PowerPoint presentations?
We do not create nor design PowerPoint presentations.
What photographers do you recommend?
Kelly Lee, 757.450.7630,
Eric Lusher, 757.472.8510
Brian Main, 757.287.7117
Holly Callan, 757.343.3107, www.hollycallanphoto.com
Skip Jones, 757.472.7873, www.cyclopsjones.com
Mike Wade, 757.961.6619, www.wadestudio.com
Ron Atkinson, 757.754.3303
What design programs do you use?
We use Adobe® Creative Suite® 3 Design Premium, which includes InDesign®, Photoshop®, Illustrator®, Acrobat®, Dreamweaver® and Flash®. We also work with Microsoft® Office 2008 for Mac. We do not use Quark Express® nor Microsoft® Publisher.
How much do you charge for your services?
Our marketing, design and copy writing services are provided as part of the university’s marketing initiative. However, in order to keep those services available to all, please follow the guidelines and timeline we have in place to maximize efficiency.
Find out more about our services.
