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Information Technology Help Desk

The Help Desk is your initial point of contact for the Information Technology department. If you are having difficulties accessing Regent systems (Genisys, Blackboard, Email, etc.), need your password reset, or are having issues with a Regent University computer, the Help Desk is here to help! Please be sure to see our self-help resources in the Reference Center.


IF YOU CANNOT LOG INTO THE NEW EMAIL SYSTEM, REGENT APPS, PLEASE MAKE SURE YOU HAVE CONFIRMED YOUR ACCOUNT AT APPS.REGENT.EDU/CONFIRM. IF YOU HAVE ISSUES WITH CONFIRMING YOUR ACCOUNT PLEASE CALL THE HELPDESK AT 757.352.4076.


Call the Help Desk

Call:
757.352.4076
8am - 10pm ET
Mon - Fri

 Visit the Help Desk

Visit:
COM 300
8am - 5pm ET
Mon - Fri

 Email the Help Desk

Email:
helpdesk@regent.edu
Please provide as much detail as possible.