Frequently Asked Questions (FAQ)

COVID-19 and Your College Education

Whether you’re a high schooler, working adult, current student, or parent seeking guidance for your young adult, you probably have questions about your next steps. Explore answers to the questions we’re hearing most related to COVID-19 and social distancing. We are fully committed to helping you find positive education solutions as we navigate new territory together. Get more COVID-19 resources and information.

Incoming Freshmen & Early College

Regent accepts self-reported GPA and test scores. Submit self-reported information on the application or with this questionnaire if you have already applied to the College of Arts & Sciences.

Please fill out this Standardized Test Hardship Waiver form if you have not yet taken your SAT/ACT and do not have scores to report on your application or questionnaire.

Yes. Please connect with your Admissions Counselor at 757.352.4960 or undergrad@regent.edu to discuss how this will impact financial aid and course offerings.

Please connect with your Admissions Counselor at 757.352.4960 or undergrad@regent.edu to see if you qualify for a fee waiver.

Early College courses are available to 2020 graduating seniors for the summer semester. Please contact your Admissions Counselor at 757.352.4960 or undergrad@regent.edu for more information.

Student Questions

First step – don’t panic! We understand that everyone is adjusting to a new normal. Communicate closely with your professor(s) if you are falling behind on your coursework. If you need to request an extension to your course beyond the end of the session/semester, please submit an Incomplete Request for review. The Office of Advising is here to assist you if you have any questions throughout this process at 757.352.4385 or advising@regent.edu.

Contact the Office or Advising before proceeding with any adjustment to your schedule, even if your course(s) have not started. There could be significant financial implications related to the timing of your drop. As such, call or email your advising team to review your options before making a decision. We want what is best for your success and want you to be well informed prior to making any formal adjustments. You can reach our office at 757.352.4385 or advising@regent.edu.

Financial Questions

Your advising team is here to assist you. This type of information will vary on a case-by-case basis, but you should always connect with us before dropping your course(s). There may be scholarship/grant options available to you, or we may be able to assist you with establishing an ongoing payment plan as you make adjustments to your budget. To review your options, please call or text us today to take a look over your account. We would be happy to talk about some options we have that could help you. Please contact our office at 757.352.4385.

Yes! We will temporarily accept all forms with an electronic signature.

The in-person submission and notary requirements has been temporarily suspended. You may submit a copy of your form by fax 757.352.4118 or email finaid@regent.edu.

Your financial aid will not be affected as a result of the change in environment; however, you must continue to attend all your classes.

We are always able to accept forms via fax and email. You can send your forms by fax to 757.352.4118 or email finaid@regent.edu.

With the Coronavirus Disease 2019 (COVID-19) national emergency, the CARES Act was enacted to provide broad economic relief including relief for some federal student loan borrowers. This law provides federal student loan interest to be 0% for qualifying loans beginning March 13, 2020. If your loan qualifies, you do not need to take any action in order to receive this benefit. Your student loan account will be automatically adjusted so that interest does not accrue.

Also, federal student loan borrowers are automatically being placed into administrative forbearance on qualifying loans. This means your payments will be temporarily suspended. The administrative forbearance will be granted effective March 13, 2020. You can still make payments to your federal loans during this time directly through your loan servicer if you choose.

Contact your loan servicer to determine if your loans are eligible. Check out the Federal Student Aid website on Coronavirus for more information and updates including how long this benefit is in effect.

Previous March 5, 2020 Electronic Announcement guidance from the U.S. Department of Education (ED) applies to students enrolled in payment periods that begin on or before June 1, 2020. The April 3, 2020 Electronic Announcement extends that previous guidance to cover any payment period or term beginning between March 5, 2020 and June 1, 2020.