Student Email
Regent's email system is currently powered by Microsoft Exchange which gives users many common features such as calendars, contacts and to-do lists. Below are some frequently asked questions and guides about the email system, if you cannot find the solution you are looking for please contact the Help Desk. If you are a faculty or staff member please access the Faculty/Staff Email FAQ through the MyRegent Portal.
Frequently Asked Questions
- How do I setup email on my mobile device?
- How do I set up email on a device that doesnt support Microsoft Exchange?
Yes. Regent offers several ways to get connected to the regent.edu email system. In your device's configuration settings, you should use the following server information for the incoming mail server for both POP and IMAP:
remotemail.regent.edu
You will need to ensure that you are using SSL for the connections. This will often be a check box or drop down menu. If you are asked for a port number you will need to use:
IMAP - Port: 993
POP - Port: 995
For the outgoing mail server you will need to use the outgoing mail server of your Internet Service Provider (ISP) if you are connected to a wireless network. This can usually be found on the ISP's website. For example, if Cox is your ISP, your outgoing mail server would be smtp.east.cox.net. If you are using the Regent network to connect to the Internet you can use Regent's outgoing email server smtp.regent.edu. If you are connected via cell services, check with your carrier for the appropriate outgoing email server.
- How much mail can I keep on the email server?
Student quotas are set to 500MB. This includes messages, appointments, tasks, notes, and contacts. If this is not enough storage space for you, we offer the option to forward your regent.edu email.
- What features are available in webmail?
Here are just a few of the highlights of the webemail system:
- Calendaring, contacts, and tasks
- Global Address Book
- Restore messages that have been deleted for up to 2 weeks
- Synchronization functionality with PDAs and Smartphones using Secure POP and IMAP
- How do I get to webmail?
- Why does webmail look different on various web browsers?
There are two different versions of Mail. The most common and the most user friendly is the standard Mail. The second is a trimmed down version of the standard Mail called Light Mail. The standard version of Mail is only available to users of the Microsoft Internet Explorer web browser. Users of any other web browser must use the light version. Users of Internet Explorer may choose to use the light version, if they wish, by checking the box at the log in screen for Use Outlook Web Access Light. You may want to consider using the light version if you are on a slower Internet connection like dial up.
- What does the Email Retention Policy mean for me?
Limits are set on the length of time messages may remain in your Inbox and Sent Items folders. In addition, we automatically purge your Deleted Items folder after a specified period of time. To learn more about his change, click here. 
- How can I empty my deleted items folder?
You can simply right click on your Deleted Items folder and click Empty Deleted Items Folder.
- How do I setup my student email on Outlook or another mail client?
Regent's new Exchange Server supports both Secure POP and Secure IMAP connections using SSL. In your mail client's configuration settings, you should use the following server information for the incoming mail server for both POP and IMAP:
remotemail.regent.edu
You will need to ensure that you are using SSL for the connections. This will often be a check box or drop down menu. If you are asked for a port number you will need to use:
IMAP - Port: 993
POP - Port: 995
For the outgoing mail server you will need to use the outgoing mail server of your Internet Service Provider (ISP) if you are outside of the Regent campus. This can usually be found on the ISP's website. For example, if Cox is your ISP, your outgoing mail server would be smtp.east.cox.net. If you are using the Regent network to connect to the Internet you can use Regent's outgoing email server smtp.regent.edu.
- How do I forward my email?
Directions for forwarding are here.
- What if I have additional questions?
How To's
How to setup email on a mobile device
How to use the global address list
How to create a vacation message
How to recover deleted items
