Find Your Counselor
All general questions may be directed to the Central Financial Aid office at 757-352-4125, or emailed to email@example.com. All counselors handle both graduate and undergraduate student questions related to financial aid information. Please contact your financial aid counselor if you have questions that require personal attention or situations that you wish to discuss with someone in depth.
|Your Last Name Starts With...||Counselor Name||Contact|
|A - B||Rachael Moser||e-mail; 757.352.4125|
|C - F||Karen Sprague||e-mail; 757.352.4125|
|G - K||Hannah Wiles||e-mail; 757.352.4125|
|L - O||Brenten Sims||e-mail; 757.352.4125|
|P - S||Japri Goodman||e-mail; 757.352.4125|
|T - Z||Maryanne Williams||e-mail; 757.352.4125|
If you need assistance with any of the steps in the financial aid process due to a disability, please contact Central Financial Aid Office, and a representative will provide reasonable accommodations to assist you in completing the application.
Meet Our Team
Operations & Service Manager (Last Names: A-B)
Rachael serves as Operations & Service Manager to the financial aid office, and she served as both a financial aid counselor and student worker before that. Rachael holds an MBA and M.A. in Human Services Counseling.
Financial Aid Counselor (Last Names: C-F)
Karen has served as financial aid counselor since August 2010. She was previously assistant director of financial aid at Virginia Wesleyan College. From 2002 to 2006 she worked as senior financial aid administrator and interim director of finance at ITT Technical Institute in Norfolk, Virginia. She graduated from Old Dominion University with a Bachelor of Science degree in Sociology.
Financial Aid Counselor (Last Names: G-K)
Hannah began her role as financial aid counselor in March 2013. She has over six years of customer service experience, and her professional background includes work in bankruptcy law and psychological testing. Hannah holds a Bachelor of Science in Psychology from North Greenville University.
Financial Aid Counselor (Last Names: L-O)
Brenten joined the financial aid office as a financial aid counselor in April of 2015. Prior to joining the Regent team he served as an Academic Advisor with Liberty University. He is passionate about seeing students succeed and eager to help Regent students identify funding opportunities.
Financial Aid Counselor (Last Names: P-S)
Japri has served as financial aid counselor since July 2012. Prior to entering the financial aid profession, her background includes banking and healthcare patient accounting. Japri earned her Bachelor of Science degree in General Business from Norfolk State University.
Financial Aid Counselor (Last Names: T-Z)
Prior to joining the office of financial aid in April of 2013, Maryanne filled various positions in admissions at Regent University. Most recently, she served as director of admissions for the School of Communication & the Arts. She holds a degree from Northern Maine Technical College and brings with her 13 years of experience at Regent University.
Scholarship and Verification Specialist
Neketa began her service to Regent students as a financial aid counselor in 2012. Recently, she accepted a new role as the Scholarship and Verification Specialist. With more than 10 years of customer service experience, Neketa is an asset to the team. Currently, she is studying for a degree in mass communications at Virginia Commonwealth University in Richmond, Virginia, and she also serves as a minister at her local church.
Student Loan Manager
Janine joined the financial aid team as a financial aid counselor in October of 2011 and currently serves as the student loan manager. She previously served as associate director of residence life at Texas A & M University and Residence Life Center coordinator at the University of Oklahoma. She holds a B.S. in Computer Science from California State Polytechnic University, a Master's of Business Administration from Keller Graduate School of Management, and a Master's in Human Services Counseling from Regent University.
Director of Financial Aid
Dotti took the role of director early in 2013 and previously served as associate director since March 2005. Prior to that, Dotti served as financial aid counselor beginning in 1999 until 2005. She earned her Bachelor of Science in Business from Humphreys College where she was an assistant in the Financial Aid Office. Dotti completed the Master of Business Administration program at Regent University.
Associate Director of Financial Aid
Deborah serves as the associate director of Financial Aid. Previously, she worked as Regent University's student loan manager. Deborah also held the position of financial aid counselor at Regent. Prior to joining Regent University, she worked as the direct loan coordinator at Hampton University. Deborah holds a B.A. in Pre-Law from Pennsylvania State University and an M.Ed. in Higher Education Administration from Northeastern University.
Prior to this position, Judy served as senior financial aid counselor and as financial aid counselor beginning in March 2003. She joined Regent after serving as assistant to the president of Semilla, Inc. and has served in the admissions and financial aid offices at Goshen College, Indiana. She holds a Bachelor of Arts in Spanish from Goshen College and a Master of Arts in Human Services Counseling from Regent University.
Document Control Specialist
Kimberly Simpson has served the Central Financial Aid office as Document Control Specialist since April, 2014. Initially, she came to Regent as a student in the fall of 2012 and is currently pursuing her B.A. in Animation. Kimberly is a member of Regent's chapter of Alpha Phi Omega. Previously, she earned an A.A. in General Studies from Prince George's Community College in May, 2012.
Financial Aid Systems Manager
Beginning in 2009, Andrew served in the College of Arts and Sciences admission's office as an international and senior admissions counselor. He transitioned to Central Financial Aid in August 2012. He earned a communication studies degree from Grove City College in 2009 and obtained a Homeland Security Certificate through Regent's PCE program. He is passionate about storytelling and creative writing.
Financial Aid Processing Counselor
Michael began work in with Central Financial Aid in September 2013 as a student worker. Subsequently, he transitioned into a financial aid counselor role in October 2014. Prior to entering the financial aid profession, Michael dutifully served in the Navy for eight years. Michael will earn his Bachelor of Science degree in Business from Regent University in May 2015.
Financial Aid Processing Counselor
Lyndsey joined the financial aid office in May of 2015. She has over sixteen years of customer service experience and is excited to now serve students within Regent University. Lyndsey already has extensive experience within Regent, as she studied here and earned a Bachelor of Science degree in Psychology from the College of Arts & Sciences in 2014.
Student Financial Aid Questions About:
Billing/Payment Plans: Business Office, 757.352.4059, firstname.lastname@example.org
Veteran's Benefits: Business Office, 757.352.4052,email@example.com
Loan Deferment: Registrar's Office, 757.352.4038, firstname.lastname@example.org
Tuition Remission: Human Resources, 757.352.4021, email@example.com
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Financial Aid Office Hours:
Monday, Wednesday & Thursday:
8:00am-5pm (office visits & phone calls)
5:00pm-8:00pm (phone calls only)
8:00am-6pm (office visits & phone calls)
6:00pm-8:00pm (phone calls only)