The Impact of Perceived Leadership Care and Concern on Employees

December 3, 2025

The Impact of Perceived Leadership Care and Concern on Employees’ Sense of Well-Being: A Case Study of Gen Z in the Philippines

Lady Anne Angeles | 2024

Abstract

The purpose of this study was to examine and illuminate the impact of leadership care and concern on employees’ sense of well-being. This qualitative study used the bounded case study method. The purposive sampling method was employed, and semistructured one-on-one interviews with 10 Gen Z Filipino employees in the Philippines were conducted via Zoom technology. The findings of the study include 15 themes associated with the impact of leadership behaviors on employees’ sense of well-being, 10 themes associated with leadership care, and eight themes associated with leadership concern. The findings add to the sparse knowledge and understanding of care and concern as organizational leadership behaviors that many organizations can learn and adopt to improve employee well-being and gain competitive advantage. Organizations can use the insights from this study to update their leadership strategies and develop relevant training programs that will enable emerging and seasoned people leaders to demonstrate appropriate care and concern to affect employee well-being. Future research on organizational leadership could build upon the specific themes of the findings of this study to expand the literature on how leaders can model care and concern to improve employee well-being and contribute to organizational effectiveness. For instance, future research can build upon the theme of accountability, which addresses how leadership behaviors affect employee well-being.

Keywords: care, concern, Filipinos, Gen Z, well-being

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