Organizational Culture Analysis at the Defense Contract Management Agency
Organizational Culture Analysis at the Defense Contract Management Agency
Kevin P. Smith | 2015
Abstract
This project documents the results of an organizational culture review and analysis at the headquarters of the Defense Contract Management Agency (DCMA). The purpose of this effort is to provide an assessment of the organizational culture from a non-leadership perspective. Insights from this effort will be used to understand where organizational culture misalignment between the leadership and non-leadership groups may be affecting performance. The specific issues raised in the analysis will be used to direct remediation and improvement efforts as the organization moves toward a shared vision for the future.
The background section develops the organizational context and identifies the need for a survey of the organizational culture. Given the link between successful change and an understanding of organizational culture, a more culturally-aware leadership team will be better able to cope with the constant change that seems to be the new normal in today’s dynamic leadership environment. This new awareness should provide major benefits as DCMA moves into an ever more dynamic and challenging future.
The methodology section gives a review of the organizational culture assessment tool that was employed. It also highlights the mindmapping process that was used to identify, define, and prioritize the specific issues that were identified by a team of employees. The analysis section details the actual results of the issues identification process and the organization culture audit. First, A Pareto-based ranking of all issues is developed and discussed. Second, the organizational culture assessment results are presented. Each of the six questions included in the culture survey is analyzed individually and overall results are summarized.
In the recommendations section, the analysis is connected with several ideas for moving forward. Insights from the employee team and culture survey are summarized in addition to providing several training resources that can help the leadership team transition from the current organizational culture to the preferred future culture that was highlighted by the culture assessment process.