Leading in a Multi-Generational Organization

December 3, 2025

Leading in a Multi-Generational Organization

Paul Thornton | 2019

Abstract

Currently, there are three generations (Baby Boomers, Generation X, and Millennials) represented in the workforce, causing leaders to re-evaluate organizational policies and the way they manage the multi-generational workforce. Managing generational diversity is a complicated process for leaders who now have to discuss generational issues. Business leaders are overwhelmed by handling generational differences. The workforce consists of members of different generations who view getting the job done differently. Leaders have to find ways to respond to the needs of all generations to retain employees and keep them happy.

Organizational leaders now find challenges in managing a workforce comprised of employees with different values, expectations, and beliefs. Intergenerational issues have created an uncharted territory for leaders and problems that have arisen from generational differences are impeding effective collaboration between coworkers. Understanding the core values, characteristics, and work ethics of each generation will empower organizational leaders to develop proactive strategies that may create synergy amongst the generations, reduce conflict, and create a productive work environment. This manuscript will discuss key elements of leading a multi-generational organization. It will include an examination of the generational cohorts – their values, beliefs, and differences, strategies for leading a multi-generational workforce, and the use of coaching as a tool to bridge the generational divide.

Request Information

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Online or On Campus*

Online

On Campus

On Campus Degree Type*

Online Degree Type*

Choose a Program*

This program is designed for registered nurses looking to advance their degree. A valid, unencumbered RN license is required to apply.

RN License Confirmation*

I currently hold a valid RN license

Don't have your RN license yet? Explore other Regent programs.

High School Graduation*

Are you an employee or the spouse/dependent of an employee?*

Employee

Spouse/Dependent

Are you a JCI USA member or benefitted employee, or the spouse/dependent of an employee?*

Employee/Member

Spouse/Dependent

Email Address*

Company*

Agency*

Employee's Company*

Employee's Agency*

Company Email Address*

Agency Email Address*

Your Email Address*

Employee's Company Email Address*

Employee's Agency Email Address*

Employee's First Name*

Employee/Member's First Name*

Employee's Last Name*

Employee/Member's Last Name*

Your Email Address*

First Name*

Last Name*

I live outside the US

Address*