Highlight Systems Thinking Using Casual Loop Diagram to Map Complexity in Global Business Organizations to Promote a Culture of Wellness. Case Study- Worcester Recovery Center and Hospital (WRCH)
Highlight Systems Thinking Using Casual Loop Diagram to Map Complexity in Global Business Organizations to Promote a Culture of Wellness. Case Study- Worcester Recovery Center and Hospital (WRCH)
Maxim Kimberg | 2020
Abstract
This report aim to shape systems thinking and gain some insight on using Causal Loop diagram to add value to an organization practice as reference to the case study Worcester Recovery Centre and Hospital to determine cause and effect relation on variables that underpins the smooth functioning of the organization in study and the intervention necessary to creates and sustains the effectiveness of the organization. The more complex a system is, the greater its potential to process large quantities of information, learn quickly and act flexibly. Systems thinking can help you break through the clutter of everyday events to recognize general patterns of behavior and the structures that are producing them. It also helps in separating solutions from underlying problems. Too often we identify problems in terms of their solution. Changing the way we think does not automatically solve the various problems, issues, or crises we face it does not reframe how we think about what we view as a problem in the first place, and what solution might look like. People don’t come to work to do a bad job. They don’t get up in the morning and say, “I think I will perform badly today.” Still, things go wrong, and products are produced, and services provided are unsatisfactory. Usually, faulty systems are at the root of the problem. Forrester, (1961) introduced a method of systems thinking that provides us with the tools for better understanding these difficult management problems which have been well established. Conversely, these approaches require a shift in the way we think about the performance of an organization. In essence, it requires that we move away from looking at isolated events and other causes (usually assumed to be some other events) and start to look at the organization as a system made up of interacting parts. As a result, there is the need to apply the concept of anticipatory management in Worcester Recovery Centre and Hospital (WRCH), via an issue management department. The key outcomes of the assignment disclose that staff morale is important to staff performance as explained per the employee perception level towards the key themes (internal work structure, corporate culture, and staff morale), staff morale affects and is being affected by the reigning work structure and performance. Besides, motivate staff when good things are done, not only focus on depraved output.