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ABC’s End with Z: How Generation Z Will Change the Future of Work

Carmellia Shivers-Cole | 2021

Abstract

This manuscript is written to help organizations and leaders to better understand how Generation Z will alter the workforce due to their unique qualities, opinions, and lack of prior job experience. Generation Z will impact every aspect of the future workplace, and they will pose challenges in terms of recruiting, hiring, retaining, growth and development. The manuscript provides an overview of Generation Z and how their technology, diversity, and leadership requirements will need to be met. Previous research shows that Generation Z has distinct characteristics, viewpoints, issues, and trends; however, this manuscript brings it all together and offers solutions and suggestions. By answering the following question, this manuscript contributes to the relevance of organizations and leaders understanding Generation Z: How will Generation Z change the future of the workplace? Various workplace contexts are used to investigate how Generation Z will differ from previous generations and will require different tactics in the work environment. The key to success is recognizing Generation Z’s challenges, and the manuscript emphasizes how organizations will have to adapt to Generation Z and not the other way around. There are currently five generations in the workplace, and all have different beliefs, values and perspectives. The content pays close attention to Generation Z’s wants and needs in the workplace and points out how misconceptions or practices will affect their performance at work. This manuscript offers strategies for resolving those challenges while demonstrating respect for Generation Z perspectives. Professional knowledge, experience, and research of Generation Z were utilized to highlights Generation Z’s lack of experience and interpersonal skills, but also how they may contribute to the workplace through opportunities and gifts. The insight contributes to a better understanding of Generation Z, the necessity of strategic planning, forming relationships, establishing culture, implementing initiatives, and the need for coaching and consulting. It challenges organizations and leaders not to ignore Generation Z as that would be a mistake. The goal of this manuscript is to get people thinking and discussing the changes that Generation Z will bring to the future workplace.

Keywords: Generation Z, future workers, leading the future, organizational success, future workplace