Phenomenological Study of the Mentoring Behaviors of the Four Quadrants of Situational Leadership Within the Department of Defense
Phenomenological Study of the Mentoring Behaviors of the Four Quadrants of Situational Leadership Within the Department of Defense
Noah Mitchell | 2015
Abstract
This study examined the mentoring behaviors displayed by supervisors in the four quadrants of the situational leadership (SL) model as they focus on the human resource development side of the workforce. Although no study exists that has examined the mentoring behaviors supervisors demonstrate or employ in the four quadrants of the SL model, Kram’s (1988) study was used as the base for identifying the mentoring behaviors supervisors exhibit. A qualitative phenomenological research was conducted to determine the mentoring behaviors in the four quadrants exhibited by supervisors using the SL model and found that supervisors exhibit acceptance, challenging task, coaching, exposure/visibility, and empowerment. Eight supervisors and eight followers were interviewed. The phenomenology focused on “exploring how human beings make sense of experience and transform experience into consciousness” (Patton, 2002, p. 104) and attempted to understand those “who have directly experienced the phenomenon of interest” (p. 104). This study addressed the theoretical framework of the study, research design, sample size, data collection, data analysis, and conclusion. Results are presented along with a discussion. The results will assist supervisors with developing mentoring relationships and utilizing the appropriate mentoring behavior in each SL quadrant to mentor employees. The results also will serve to assist in developing and improving employee performance and productivity that will lead to employees becoming self-directed learners to complete assigned projects and tasks.