Office of Academic Recovery
Your Academic Success Starts Here
Personalized support to help you build momentum, overcome challenges, and reach graduation — no matter where you’re starting from.
About the Office
The Office of Academic Recovery is your partner in academic success. We provide personalized coaching and support to help you navigate challenges, develop effective strategies, and build the momentum you need to graduate.
Our Mission
We support student-athletes and students facing academic challenges in their journey toward graduation. Our goal is to help you excel academically, develop character, and embody the values of Excellence, Innovation, and Integrity — preparing you for leadership roles in life.
Our Vision
To develop students who consistently move forward toward their goals, influencing campus culture, achieving academic and personal milestones, and becoming “Christian Leaders to Change the World.”
Who We Serve
We’re here for any student who wants to strengthen their academic performance, stay on track toward graduation, or overcome obstacles along the way.
If you’re wondering whether our services are right for you, reach out — we’re here to help.
Our Services
We provide individualized support tailored to your unique situation. When you connect with us, you’ll be paired with an Academic Recovery coach who is personally invested in your success and assists with:
- One-on-one academic coaching customized to your needs and goals
- Time management, course planning, and study skills strategies
- Progress monitoring and goal-setting accountability to keep you on track toward graduation
- Connections to tutoring, writing support, and other campus resources
- Eligibility tracking and support for student-athletes
Getting started is simple. We connect with students in several ways:
Required Referral
Faculty, advisors, coaches, and staff may connect you with us if they believe you could benefit from additional support.
Athletic Department
Student-athletes are often automatically connected with our office for academic eligibility monitoring and support.
Direct Outreach
You can contact us directly at any time — you don’t need a referral or permission to ask for help.
Academic Advising Partnership
We work closely with the Office of Academic Advising and Student Life to make sure you have comprehensive, connected support throughout your academic journey.
Whether you’re just starting your academic journey, working to get back on track, or striving to reach the next level — we’re here to partner with you. Your path to graduation doesn’t have to be perfect, but it can be successful.
Don’t wait until challenges feel overwhelming — early support makes all the difference. Whether you’re just starting your academic journey, working to get back on track, or striving to reach the next level — we’re here to partner with you. Your path to graduation doesn’t have to be perfect, but it can be successful. Let’s build your momentum together.
Complete the form below and one of our team members will contact you.
- Email Us: academicrecovery@regent.edu
- Phone: 757.352.4385 | 800.722.3680
- Visit Us:
Regent University Academic Recovery Office, Ste ???
1000 Regent University Drive
Virginia Beach, VA 23464
Our staff believes in you and your potential. We’ve helped hundreds of students navigate academic challenges and achieve their goals — and we’d love to be part of your success story.
Ph.D., Ed.S., M.Ed.
Executive Director of Retention & Student Support
Dr. Shannon Fuhrman is passionate about helping students navigate academic challenges and find their path to success. As Executive Director of Retention & Student Support and Faculty Liaison for the Office of Academic Recovery, she works directly with students, faculty, and staff to design support strategies, clarify academic policies, and advocate for fair and equitable outcomes. Whether you’re facing a difficult semester or need guidance on your next steps, Dr. Fuhrman and the Academic Recovery team are here to support you.
M.Ed., M.A.
Director of Academic Evaluation
Ms. Krystle Puryear leads with resilience and a deep commitment to student success. With 17 years of experience in higher education, she has supported prospective and current students, including first-time freshmen to adult learners, through every stage of their academic journeys. She works closely with college students facing expected and unexpected challenges, helping them regain confidence, clarity, and momentum. Grounded in a strong belief in the transformative power of higher education, she is dedicated to creating supportive pathways that foster persistence, growth, and meaningful opportunity.
M.Ed.
Academic Recovery Manager
Ms. Katie Mann is passionate about helping students navigate academic challenges through personalized coaching and support. As Academic Recovery Manager, she works one-on-one with students to provide guidance, accountability, and encouragement as they work toward their academic goals. With experience as a K-12 educator and nearly a decade in higher education, Ms. Mann brings a teacher’s heart and practical approach to student success. When she’s not meeting with students, you’ll likely find her with her three kids, reading a novel, or solving a Sudoku puzzle.
Academic Recovery Coordinator
Ms. Brittany Smaltz brings experience from both Undergraduate Admissions and Academic Advising, with a strong focus on helping students navigate challenges and build sustainable academic habits. At Academic Recovery, Ms. Smaltz works collaboratively with students to identify barriers, develop structured improvement plans, and strengthen confidence and accountability. She is passionate about empowering students to better understand their learning styles, build effective study skills, and regain momentum toward their academic goals.
Have questions? We’ve got answers. Don’t see yours here? Contact us — we’re happy to help.
We’re a support office dedicated to helping students succeed academically. We provide one-on-one coaching, resources, and guidance to help you reach your goals — whether that’s improving your GPA, staying on track for graduation, or developing better study habits.
Not at all. We work with students at all levels. Some come to us because they’re facing specific challenges, but many work with us proactively to sharpen their skills and stay ahead.
No. While we proudly support all student-athletes, we also serve undergraduate and graduate students, online learners, first-generation students, and anyone who wants academic support.
You can reach out directly by email or phone, or you may be connected with us through a referral from faculty, advisors, or coaches. Either way, we’re here and ready to help.
Academic Advising helps you plan your degree path and register for courses. Academic Recovery focuses on helping you succeed in those courses — through coaching, study strategies, time management, and accountability. We work together as partners, so you always have comprehensive support.
No. Our coaching is confidential support designed to help you succeed.
It depends on your needs. Most students meet with their coach weekly or biweekly, but we’ll build a schedule that works for you.
Absolutely. We work with online students through virtual meetings, email, and phone support.
No. Our services are available at no additional cost to Regent students.
Please don’t be. Asking for help is a sign of strength and self-awareness. Every successful person has had support along the way — let us be part of yours.