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Doctoral Project Abstract

Workforce Diversity: How to Leverage the Diversity of the New Workforce for Improved Organizational Performance.

Kenneth W. Rice
Regent University

We've all read about the demographic factors that affect the workforce such as the aging of the workforce or the growing Hispanic population. Organizations have pushed for access to a more diverse clientele by matching the demographics of the organization to those of critical consumer or constituent groups. The ongoing debate over the efficacy of Affirmative Action and Equal Employment Opportunity programs; emerging global trends; and workforce trends will change the way organizations approach work as well as the way organizations view the sources of talent. This highlights new and different challenges that organizations face in shaping their workforce. This book explores the impact of emerging trends, the challenges confronting today's organizations, and the responsibilities of organizational leaders in contending with these challenges.

It provides a qualitative assessment of Diversity programs in private and public sector organizations to include Marriot International, General Mills, the Department of Education, the Department of Energy, the U.S. Navy, and the U.S. Coast Guard. It addresses a number of tough issues such as religious accommodation in the workplace and the "Don't Ask, Don't Tell" Policy within the U.S. Military. It outlines the diversity best practices across all the organizations evaluated based on interviews with the diversity management executives as well as policy implementation techniques of the organizations listed in corporate analysis.

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