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Frequently Asked Questions

Regent University VA Benefits / Getting Started

 

1. What VA benefits am I eligible to receive?

Please visit our Application Process page for details.

2. How do I start using VA Benefits?

Please visit our Application Process page for details.

3. Can I receive college credit for my military training?

Yes. Regent University awards college credit for training evaluated and recommended by the American Council on Education. For more information, please contact the Registrar's Office at registrar@regent.edu or 757-352-4094.

4. Am I eligible for a Military Tuition Discount? If so, how can I start receiving this benefit?

Please visit our Military Education Benefits page for details.

5. How do I obtain a copy of my DD-214?

You may order a copy of your DD-214 through the National Archives.

6. I don't have a DD-214, what other documentation can I submit to get a tuition discount?

Active Duty:

  • Most recent Military Orders
  • Most recent LES
  • Letter from Superior
  • AF Form 899 (Permanent Change of Service Orders)
  • Enlisted/Officer Record Brief/Data Verification Brief
  • Memorandum of Service
  • Proof of Service Letter
  • Statement of Service

Reserve / National Guard:

  • DD-214* or NGB-22*
  • Most recent LES
  • Most recent Orders
  • Letter from Superior
  • Enlisted/Officer Record Brief
  • Memorandum of Service
  • Proof of Service Letter
  • Statement of Service

Discharged / Retired:

  • DD-214* or NGB-22*
  • General or Honorable Discharge Certificate
  • Discharge Certificate
  • Retirement Certificate
  • Orders concerning Discharge/Retirement

Military Spouses:

  • One of the above listed military documents depending on your spouse's status (Active Duty, Reserve, etc) and your Marriage Certificate/License

Department of Defense (DoD):

  • Letter from HR or supervisor on letterhead verifying your current employment with a DoD agency
  • Most recent DoD LES

Virginia Defense Force (VADF):

  • Most recent orders
  • Letter from company commander/battalion S1

* Note: We can accept DD-214's with:

  • Honorable
  • General

7. Where is my military bookstore credit?

Regent offers a military bookstore credit to undergraduate military and veteran students. The credit is for $100 each semester to use in the Regent Bookstore. To apply, send a copy of your DD-214 or LES to finaid@regent.edu and faforms@regent.edu. You will receive an email notification once your credit has been sent to the Regent Bookstore. You may then use your credit on campus in the Regent Bookstore, or you can use your credit online by selecting the "UMBC" option at checkout on the Regent Bookstore's website.

 

Veterans Benefits

All VA Chapters:


8. I am eligible for the GI Bill® / VA Benefits.  How can I start receiving these benefits?

Please visit our Application Process page for details.

9. When are my VA forms due?

All VA benefits forms are due to the Business Office/VA Certifying Official by the first day of each semester (payment deadline).

10. How much can I expect to receive from my GI Bill®?

The GI Bill® issues monthly payments based on your enrollment and course load or Training Time. Please review the Enrollment Status page and the VA's Benefit Rates page based on chapter of benefit and course load.

11. What is my VA chapter?

Your VA Chapter is based on the type of VA benefit you are using.  See the list below:

  • Chapter 30 - Montgomery GI Bill® - Active Duty
  • Chapter 31 - VA Voc Rehab
  • Chapter 32 - VEAP (Post Vietnam Ed. Assistance Program)
  • Chapter 33 - Post 9/11 GI Bill®
  • Chapter 35 - DEA (Survivors' & Dependents' Ed.)
  • Chapter 1606 - Selected Reserves / National Guard
  • Chapter 1607 - REAP (Reserve Ed. Assistance Program)

12. How do I figure out what form to fill out for the GI Bill®?

Go to our Application Process and scroll down to your VA chapter.  In the overview of your VA chapter the first step will tell you which form to complete.

13. The VA asks for a VA Form 22-1999. What is this form and how is it submitted?

VA Form 22-1999 is an electronic enrollment certification that is submitted by our VA Certifying Official in the Business Office. This certification reports your hours and term of enrollment to the VA through our certification portal, VA-ONCE. After you have submitted your initial VA paperwork to our Business Office, our VA Certifying Official will then report your enrollment to the VA through this electronic form. You will be notified by a confirmation email that an enrollment certification was submitted on your behalf.

14. How long does it take for the enrollment certification (22-1999) to be sent to the VA?

If all the required documents are on file with the Business Office, the enrollment certification will be submitted to the VA within 3-5 business days from the time of course registration.

15. Why haven't I received my GI Bill® funds? How long will it take for my funds to arrive?

It depends on which GI Bill® benefits you are using.  If you are under the Montgomery GI Bill® (Ch. 30), Selected Reserves (Ch.1606), or REAP (Ch. 1607) you will receive your benefits after your enrollment certification has been submitted to the VA, the VA has processed it, and you have verified your enrollment on W.A.V.E.  It usually takes a couple business days from the time a student verifies their enrollment on W.A.V.E. and when payment is direct deposited into their bank account.

If you are under the Post 9/11 GI Bill® (Ch. 33), you will receive your benefits after your enrollment certification has been submitted to the VA, the VA has processed it, and courses have started.  The VA will pay the Basic Allowance for Housing (BAH) and the Books and Supplies Stipend directly to you, and is paid one month in arrears (i.e. BAH for January would be paid at the beginning of February).

16. Are GI Bill® / VA Education Benefits Taxable?

No, when filing Taxes you are not required to include income from VA Education Benefits

 

Post-9/11 GI Bill® (Ch. 33)

Eligibility

17. Who is eligible for the Post 9/11 GI Bill®?

Veterans who have served at least 90 days of active duty service after Sept. 10, 2001 and received an honorable discharge will qualify for the Post-9/11 GI Bill®. To qualify for the full benefit a veteran must have served at least 3 years of active duty after Sept. 10, 2001. Those veterans who qualify for the Active Duty GI Bill®, the Reserve GI Bill® or REAP will have the option to choose which benefit best suits their need.

 


Member Services

% of Max Benefit Payable

At least 36 mo.

100%

At least 30 continuous days on active duty and must be discharged due to service-connected disability

100%

At least 30 mo., less than 36 mo.

90%

At least 24 mo., less than 30 mo.

80%

At least 18 mo., less than 24 mo.

70%

At least 12 mo., less than 18 mo.

60%

At least 6 mo., less than 12 mo.

50%

At least 90 days, less than 6 mo.

40%

 

18. What am I eligible for under the Post-9/11 GI Bill®?

Eligible veterans will receive a percentage of the total benefit, as determined by length of active duty service:

  1. Amount paid to institution:
    • Amount of tuition and required fees charged, not to exceed annual cap of $20,235.02.
  1. Amount paid to veteran:
    1. Monthly housing allowance equal to the basic allowance for housing (BAH) amount payable to E-5 with dependents.
        • Effective October 1, 2011. Individuals only enrolled in online courses will be eligible for a monthly housing allowance equal to 50% of the national average of all Basic Allowances for Housing (BAH). Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.
    2. Yearly books and supplies stipend up to $1,000*

* Please note: The Housing Allowance (BAH) and Books and Supplies stipend are not payable to individuals on active duty or those enrolled less than or equal to 1/2 time. You must be enrolled more than 1/2 time to receive those benefits.

 

Post-9/11 Benefits

19. What are the detailed benefits?

Effective August 1, 2012, veterans and their transferees will now receive a capped tuition and fee rate of $20,235.02 annually. For example, if you are 100% eligible, the Yellow Ribbon Program still exists for additional costs once the annual $20,235.02 cap has been exceeded. If you are 40%-90% eligible, please see below chart for the applicable annual cap.

 

90% $18,211.52
80% $16,188.02
70% $14,164.51
60% $12,141.01
50% $10,117.51
40% $8,094.01

 

The Book Stipend will pay up to $1,000 per year and will be paid out in increments based on training time or enrollment status.

Students attending at least one course in a residential setting, with a training time of more than 1/2-time, will qualify for a living stipend or basic allowance for housing (BAH).

 

  • Effective October 1, 2011. Individuals only enrolled in online courses will be eligible for a monthly housing allowance equal to 50% of the national average of all Basic Allowances for Housing. Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.

20. Can I transfer this benefit to my dependents (spouse/children)?

If you are a member of the Armed Forces on Aug. 1, 2009, the Department of Defense (DoD) may offer you the opportunity to transfer benefits to your spouse or dependent children. The DoD is responsible for determining eligibility for transfer of entitlement. The law provides that an individual must have served at least 6 years in the Armed Forces and agrees to serve a minimum of 4 more years. For transfer of entitlement for dependent children, the service member must have served at least 10 years and currently be serving as of Aug. 1, 2009. However, the law permits DoD to modify the number of additional years an individual must serve by regulation. DoD is currently developing their policies and regulations to implement the transferability program.

To learn more about transferring benefits to a dependent please go to the U.S. Department of Defense webpage.

21. What is the process to transfer the Post-9/11 GI Bill® to a Dependent?

In order to transfer benefits to a dependant the following steps must be taken:
The service member must go to the DoD transferability application website to determine if their dependent(s) are eligible to receive the transferred benefits. This website is only available to military members.

Upon approval, the dependent may apply to use transferred benefits with VA by going to the VONAPP website and filling out the 22-1990e. Once the online form is filled out and submitted, you will need to print a copy and send it to us so we will have it on file.  To verify you have successfully submitted your form, a confirmation number will appear on the bottom of each page of the form you print out to send us. 

The VA Form 22-1990e should only be completed and submitted to Regent University by the dependent after the DoD has approved the request for Transfer of Education Benefits on the DoD website.

Please fax the completed VA form to (757) 352-4342 or e-mail to VAbenefits@regent.edu.

Once the VA processes the 22-1990e they will send the dependent their own Certificate of Eligibility (COE) or Award Letter. Once received, the dependent should forward a copy of the COE or Award Letter to the Business Office. Once we receive a copy of a VA form, COE, or Award Letter we will send a Veterans Certification Request Form to the dependent. They will need to follow the directions in the email to complete the VCR form and send back to the Business Office. The Business Office will then post a temporary credit (GI Bill® Payment Plan) on their student account to match the amount the VA will pay.

22. What is my effective date and why does that matter for my benefits?

The effective date is the date a student wishes to start using his or her benefit. This date is listed on the original VONAPP application form (22-1990 or 22-1990E). The VA will only pay for courses that start after this date. For example, if the student's effective date is listed as 2/1/2011 and the student started classes on 1/17/2011 the VA will not pay for the dates 1/17 to 1/31. Therefore the student will be responsible for the remaining charges.

23. Will the benefits appear on my Genisys account?

Yes, once all required documentation is received, the Business Office will post a credit on your student account for the amount to be paid by the VA. You will be able to view this on your Account Summary in the Genisys portal.
If you believe the amount credited to your account is inaccurate please contact the VA Certifying Official at VAbenefits@regent.edu. We will investigate the situation to ensure the amount credited is correct.

24. What fees will the Post-9/11 GI Bill® cover?

The Post 9/11 GI Bill® will only cover fees that are directly associated with tuition and attendance at the University. For instance, the Technology Fee, Parking Fee, Student Activity Fee, and Undergraduate Support Fee will all be covered.

25. Why does my Post-9/11 credit not cover the entire balance on my account?

If your Post 9/11 credit does not cover your entire balance, it could be caused by a variety of reasons.  To name a few, it could be that you are only eligible for a percentage of the Post 9/11 GI Bill® (i.e. 60%), you may have other changes like certain fees that the Post 9/11 GI Bill® will not cover (i.e. Housing Charges, etc...)  Remember, the amount the Post 9/11 GI Bill® covers is based on percentage and the annual tuition cap.  If you have any questions about the credit posted to your student account please feel free to contact our VA Certifying Official at VAbenefits@regent.edu.

26. How do I take a course at another institution using the Post-9/11 GI Bill®?

To have a course certified for VA benefits at another school, Regent University must issue a Supplemental Letter to your secondary school's VA certifying official. Before a letter can be issued, the course must first be approved by the Registrar's Office. Please contact the Registrar's Office at registrar@regent.edu or 757-352-4094.

27. Why did the VA deposit money in my bank account?

The VA likely deposited either your Books and Supplies stipend, based off of the $41.67 per credit hour rate, or your BAH. If you are not eligible for either of these funds, or question the amounts that were deposited, please contact the VA at (888) 442-4551.

28. What does this Debt Management Letter mean?

The letter that you received details the amounts that the VA has overpaid, which is likely due to a change of enrollment. If you have a refundable credit on your student account as a result of dropping a course, please send a copy of your debt letter to our VA Certifying Official at VAbenefits@regent.edu. The amount that was overpaid will be refunded back to you via direct deposit or a paper check will be mailed to you so you can send those funds back to the VA. This is in accordance with VA policy. If you do not think you should be in overpayment or have more questions as to why you are in overpayment, please contact the VA at (888) 442-4551.

29. What should I do when I receive a Debt Management Letter?

When you receive a Debt Management Letter and you would like us to review it, please send it into our VA Certifying Official by fax, at (757) 352-4342 or scan it in by email at VABenefits@regent.edu.

30. Why am I in overpayment?

A change in enrollment is the most frequent reason for being sent into overpayment/debt management status. Other causes are often switching your GI Bill® without notifying the school prior to certification, or a processing error. If you have specific questions as to why you were sent into overpayment, including specific amounts, please contact the VA at (888) 442-4551.

31. What happens when I withdraw from a course?

When a student withdraws from a course, Regent University must submit an adjustment of enrollment to the VA. Because the VA will only pay for courses that receive punitive grades of A-F (grades that contribute towards the GPA), a student may be charged a portion of the course in which he or she withdraws.  This amount will be collected by the Debt Management Center at the Department of Veteran Affairs.

 

Post-9/11 Housing Allowance (BAH) & Books Stipend

32. Who is eligible for the Housing Allowance (BAH)?

Veterans using the Post 9/11 GI Bill® might be eligible for the Housing Allowance (BAH) if he or she meets the following conditions:

  • Veteran must be attending more than 1/2 time (see the Enrollment Status page.)
  • Veteran must be taking at least one resident course at all times in order to receive full residential BAH.
  • Effective October 1, 2011. Individuals only enrolled in online courses will be eligible for a monthly housing allowance equal to 50% of the national average of all Basic Allowances for Housing (BAH). Rates will be multiplied by the rate of pursuit rounded to the nearest multiple of 10.

If you are a dependent (child) of an Active Duty service member, you will still receive the BAH.
The BAH is paid directly to the veteran/dependent.

33. How do I calculate BAH?

The BAH is based on the Allowance for an E-5 with dependents and the institution's location.  To calculate the BAH for the location of Regent University please go to the Defense Travel Management Office website.

34. Can I get BAH if I take a resident course at another institution?

Yes, students who are only enrolled in online programs can receive 50% of the national average for BAH but students can receive full BAH if they take a resident course at another institution.
For more information on the process to take a course at another institution using the Post 9/11 GI Bill®, please review the "How do I take a course at another institution using the Post 9/11 GI Bill®?" FAQ.

35. How is the Books and Supplies Stipend paid?

The VA will pay up to $1,000.00 per academic year (Fall, Spring & Summer) for Books and Supplies. The Books and Supplies stipend and BAH are paid directly to you, in a lump sum, based on the information given to the VA (i.e. address or bank information on VONAPP or application form). The stipend is calculated by multiplying $41.67 by the number of credit hours enrolled (up to 24). The stipend is prorated based on the percentage of the maximum benefits payable. For example, if you are eligible for 70% of the Post 9/11 GI Bill® then you would receive 70% of $41.67 per credit hour ($29.17).

36. When will I receive payment for BAH or the Books and Supplies Stipend?

You will receive your benefits after your enrollment certification has been submitted to the VA, the VA has processed it, and courses have started.  The VA will pay the Basic Allowance for Housing (BAH) and the Books and Supplies Stipend directly to you, and is paid one month in arrears (i.e. BAH for January would be paid at the beginning of February).

 

Post-9/11 GI Bill®'s Yellow Ribbon Program

37. What is the Yellow Ribbon Program?

The Yellow Ribbon GI Education Enhancement Program (Yellow Ribbon Program) is a provision of the Post-9/11 Veterans Educational Assistance Act of 2008. This program allows institutions of higher learning (degree granting institutions) in the United States to voluntarily enter into an agreement with VA to fund tuition expenses that exceed the annual tuition/fee cap of $20,235.02. The institution can contribute up to 50% of those expenses and VA will match the same amount as the institution.

For example, if you are a full-time student and your tuition and fees are $29,198.31 but the VA only paid $19,198.31. Then the VA and Regent would split the remaining $10,000.00 ($5,000.00 paid by VA & $5,000.00 paid by RU). The Yellow Ribbon Program only covers tuition and fees covered by the Post-9/11 GI Bill®.

38. Who is eligible for the Yellow Ribbon Program?

Only individuals entitled to the 100% benefit rate under the Post 9/11 GI Bill® (based on service requirements) may receive this funding. Therefore, you may be eligible if:

  • You are a veteran who served an aggregate period of active duty after September 10, 2001, of at least 36 months;
  • You were honorably discharged from active duty for a service connected disability and you served 30 continuous days after September 10, 2001;
  • You are a dependent eligible for Transfer of Entitlement under the Post-9/11 GI Bill® based on a veteran's service under the eligibility criteria listed above.
  • Active duty service members do not qualify for the YRP.
  • Spouses of active duty service members do not qualify for the YRP.
  • Spouses of veterans at the 100% benefit level do qualify for the YRP.
  • Children dependents of either active duty service members or veterans at the 100% benefit level do qualify for the YRP.

39. Is Regent University participating in the Yellow Ribbon Program?

Regent University is participating in the Yellow Ribbon Program.

40. How do I get the Yellow Ribbon Program scholarship?

When we receive your Certificate of Eligibility (COE) or Award Letter we will see if you are eligible for the maximum benefit (100%). We will credit your student account with the appropriate amount using the Yellow Ribbon program if you need it to cover your tuition and required fees.

 

Other

41. Do I need to verify my enrollment on W.A.V.E. if I am using the Post 9/11 GI Bill®?

Those using the Post 9/11 GI Bill® (Ch. 33) do not need to verify their enrollment on WAVE.  The BAH and the Books and Supplies stipend will be paid out automatically to you once Regent University submits the enrollment certification (22-1999) to the VA. The VA will then process the certification and will see you actively attending courses and deposit the funds in the bank account you provided them during the application process.  This will occur once a month, similar to those under the Montgomery GI Bill®.

42. Who can I contact at Regent if I have more questions?

Jessica Reid, Military Benefits Manager
E-mail: VAbenefits@regent.edu
Phone: (757) 352-4052
Fax: (757) 352-4342
Web: http://www.regent.edu/military/va_benefits/home.cfm
Office Hours: Monday-Friday, 8:00AM-5:00PM, EST


"GI Bill®" is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at www.benefits.va.gov/gibill.

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