Undergraduate Student (On campus) Undergraduate Student (DE local) Undergraduate Student (DE non-local) Master student (On campus) Master student (DE local) Master student (DE non-local) Doctoral student (On campus) Doctoral student (DE local) Doctoral student (DE non-local) Regent University Faculty Regent University Alumni Regent University Staff CBN Consortium (Local Universities & Colleges) Other
School of Business School of Communication and the Arts School of Divinity School of Education Robertson School of Government School of Law School of Leadership Studies School of Psychology and Counseling School of Undergraduate Studies
0-10 11-25 26-40 41+
Less than once a week Once or twice a week Three to six times a week More than six times a week
Class Preparation Group Study Copy Services Reserves Computer Lab Independent Study Research Reference Collection Reference Services Social
Strongly Agree Agree Neutral Disagree Strongly Disagree Policies of the library have been explained to you by either a librarian or library staff. You have read and understood library policies online. Policies of the library are compatible with your needs. The library hours of operation are adequate for your needs.
Strongly Agree Agree Neutral Disagree Strongly Disagree You are able to connect to the Library Catalog when needed. The information displayed in the Library Catalog is clear and easy to understand. Library databases provide the resources relevant to your area of study. You are able to connect to the library databases when needed. The library databases have the resources you need.
Use another local library Use Interlibrary Loan Substitute with other pertinent materials Search the Internet using a search engine Other
Yes No
Once or twice a semester Once or twice a month Three to six times a month More than six times a month
Strongly Agree Agree Neutral Disagree Strongly Disagree If needed, Regent University Library Interlibrary Loan is able to supply the necessary materials.
Once Two to five times More than five times
In person Virtual Reference Service (chat reference) E-mail Librarians On Location Home page Telephone call
Strongly Agree Agree Neutral Disagree Strongly Disagree Help you receive from the reference staff is valuable. The service you receive is prompt. The information given is accurate. Librarians are available via e-mail and telephone to assist with library resources. The reference librarians and staff are courteous. The reference librarians and staff are helpful. Overall, you are satisfied with the reference service.
In person E-mail Telephone Home Page
Strongly Agree Agree Neutral Disagree Strongly Disagree Help you receive from the circulation staff is valuable. The service you receive is prompt. The information given is accurate. The circulation staff is courteous. The circulation staff is helpful. Overall, you are satisfied with the circulation service.
Excellent Satisfactory Needs Improvement Unsatisfactory
2005 2004 2003 2002 2001 2000
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
Yes No Undecided
Strongly Agree Agree Neutral Disagree Strongly Disagree Instruction for library databases is adequate for your needs. Library instruction has helped you to understand the research process. Library instruction is adequate to meet your needs.
Yes No Unaware of this search tool.
Yes No Unaware of this CD
Yes No Have not received it
Strongly Agree Agree Neutral Disagree Strongly Disagree I am satisfied with the services provided by the library. I am successful at locating the information resources I need.