General Information

The Library Systems Department handles maintenance of systems, equipment, software, online databases and indexes, and other electronic resources within the University Library.

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Systems Knowledge Base & Help Desk

You must be registered to search the Systems Knowledge Base or to report problems. If you are a first time user, please click "new user." Regent patrons: use your Regent email username and select the school with which you are associated. Visitors: create a username and select "Non-Regent" as your department (please note that databases are only available to Regent faculty, staff, and students).

Systems Knowledge Base & Help Desk
The Systems Knowledge Base contains a record of frequently asked questions and systems problems. Please refer to the Systems Knowledge Base before requesting support from the Systems Help Desk.

For other questions regarding the University Library, please see the Library FAQ/Help on the side menu.

Staff: Millennium problems

If you have called Innovative, please fill out the INNOPAC/Millennium call tracking form.

For all other issues, please use the Systems HelpDesk & Knowledge Base