GENERAL INFORMATION

Interlibrary loan (ILL) services provide eligible patrons with materials which are NOT available in the Regent University Library.  These services comply with the Interlibrary Loan Code for the United States, CONTU Guidelines for Photocopying under Interlibrary Loan Arrangements, and by regulations of Regent University as well as those of individual lending libraries. 

Regent University Interlibrary Loan Department will not provide interlibrary loan services for materials that students can obtain themselves from other libraries in the immediate area.

ELIGIBILITY

Regent University students, faculty, and staff with valid library cards may submit Interlibrary Loan requests.  Patrons associated with the School of Law and the ACLJ should submit Interlibrary Loan Requests to the Law Library.

SERVICES

• Book loans

• Copies of journal articles that are not available locally or online.

• Special Interlibrary Loan and Document Delivery Services are available to Regent distance education students. See below for guidelines.

Note: While requests for dissertations, theses, and AV materials will be accepted, many lending libraries choose to not lend these items.  Dissertations and some theses may be purchased through Digital Dissertations.

REQUESTING MATERIALS

• Electronic forms All ILL requests should be submitted electronically.  Forms are available from the Library Homepage.

• FirstSearch databases, such as WorldCat and  Article 1st, provide an ILL forms option.

• Print forms are available at the reference desk and the circulation desk and will be accepted only when the system is down.

• By appointment  with one of the Interlibrary Loan staff.  Office hours are Monday through Friday 8:00 to 12:00 and 2:00 to 5:00 .  For an appointment, call 757-226-4424.

TURN AROUND TIME

Most requests are entered into our computer system within 24 hours of receipt.  Response time varies greatly depending on the type and availability of the material being requested, the delivery system being used, and the processing efficiency of the lending library.  Turn around time may be as little as two days or as long as two weeks or more.

DOCUMENT PICK-UP

Patrons will be notified by phone or email when the requested materials arrive.  Materials may be picked up at the Library Circulation desk.  Materials that are not picked up within one week of notification may be returned to the lending library. Copies of articles may be delivered directly to patrons electronically.

COST

Most ILL materials are obtained free of charge.  However, if Regent Library is charged for a loan or must pay more than $10.00 for a photocopy of an article, a $5.00 fee will charged to the patron.  All fees are due upon receipt of the materials.  A fine of $1.00 per day is charged for all overdue items.

TERMS AND CONDITIONS

• No more than 5 books and 10 photocopies per individual may be requested per week.  Requests exceeding this limit will be filled after all other current requests are processed.  For special situations, contact the Interlibrary Loan staff at 757-226-4424 or ill@regent.edu.

• Individual items can be requested only once within a year.

• ILL materials will not be renewed.

• Disregard for Regent University's ILL guidelines or persistent problems with overdue materials may result in the suspension of ILL or other library privileges.

SPECIAL PRIVILEGES FOR NON-LOCAL DISTANCE EDUCATION STUDENTS

Non-local distance education students are those students not living within the 757 telephone area code.

SERVICES

Non-local distance education students have access to all circulating materials held by Regent University Library.

1. Circulating materials from the University Library

• PH.D. Students: Non-local distance education PH.D. students may check out an unlimited number of books held by the Regent University Library.  Loan period for books is six months. AV materials are limited to two items with a checkout period of three weeks. See Borrower's Privileges for additional information.

• Master's Students: non-local distance education Master's students may check out up to 50 books for a period of six weeks.  AV materials are limited to two items with a checkout period of three weeks. See Borrower's Privileges for additional information.

• Delivery: The University Library will deliver the materials to the students via UPS or DHL.  Students are responsible for the cost of returning items to the library using UPS or DHL.  Return labels are enclosed with materials for the patron's convenience.

• Regent University Library cannot borrow Interlibrary Loan materials other than photocopies for DE non-local students.  Please use your local library for complete Interlibrary Loan services.

    2.    Photocopies of journal articles

• Photocopies of  articles from journals owned by the Regent University Library will be delivered in approximately one week from the date of request.

• Photocopies of articles from journals not owned by Regent University Library will normally be delivered within  two to three weeks of the date of request. 

• Photocopies of articles will be delivered by First Class U.S. mail, fax, or Ariel electronic transmission.

• Materials can be requested using the Interlibrary Loan forms available from the library homepage or through FirstSearch databases.  Please specify non-local DE on request forms.

• Regent University Interlibrary Loan policies apply to requests from non-local distance education students.