The first time you login to the a database from your home computer you may be asked to install a Mulit-Resource Client.

A common ERROR message is: "Unable to launch resource a this time. Unknown error."

This usually means that your computer is unable to communicate with the server because an instance of the MultiResource Client is still running. There are several ways to fix this problem. The first thing to try is to re-boot the system, if this is not an option, for whatever reason, follow these simple directions:

Hold down <Ctrl> <Alt> <Del>

Click Task Manager

Look for olbrowser.exe and olbconn.exe if either of them are running, click on the file and click the End Process button. Repeat this procedure for both files.

If this fails, the link below will bring you to the old system:
http://www.regent.edu/general/library/research_tools/databases_article_searching/

Please contact the library systems department if you have any problems, questions, or concerns. Please be very specific about the problem you are experiencing.

Thank you,
Library Systems Staff
Regent University Library