Library Instruction
New Library Resource Developed
Expanded Reference Service: Ask-A-Librarian
What DO They Do?:Systems Department * Did You Know? * Library Factoid

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LIBRARY CLOSED for LABOR DAY HOLIDAY September 6, 2004

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Library Instruction
by Sandra Yaegle, Reference Librarian

Have you taken the Library Information Research and Resources Course? If not, come join us online for an opportunity to learn about the services, the research tools, and the information resources that are available to you from the library. You will learn how to use the research databases, how to locate resources that are in the collections of this and other libraries, how to critically evaluate the information you find, and how to develop a research methodology that will save you time during the research process. This online course is required of all new students (except law students). It is self-paced and self-directed, so it will fit into your schedule. Please click the link to find out more about this Blackboard course. The contents of this course are available for preview by anyone in the Regent community. For questions about the course, contact Sandy Yaegle at sandyae@regent.edu .

In addition to the Information Research and Resources Course, librarians also teach workshops on special topics. Some of the topics presented at these workshops include RefWorks, Bibliography Building, Digital Dissertations, WorldCat, and netLibrary. The schedule of workshops to be offered during the fall semester will be posted on the Library Instruction web site. These workshops are given in the library, but our goal is to make more of these workshop sessions available online to remote students, faculty and staff. Watch the Library Instruction web site for further updates. Those wishing to attend a workshop session presented in the library are directed to contact the Instruction Coordinator at sandyae@regent.edu  or 757-352-4165.

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Library Staff Produces Informational CD-ROM
by Steven Kenneally, Reference Librarian

Your friends in the Library have been very busy this Summer. We have recently developed a wonderful resource that will be made available to Regent students, faculty and staff. It is a CD-ROM that contains a large amount of information pertaining to our library's resources and services. It was developed for the Student Services Fair held on August 31, 2004, but because of the amount of useful information on the CD, the library staff decided to make it available for distribution at the Library Reference Desk. Some of the information contained on the CD includes: general resources (including newly developed tutorials), maps of the library, virtual tours, and subject specific resources, developed by each school's library liaison.

 

Be sure to stop by the Library's Reference Desk and pick up a CD!

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Expanded Reference Service: Ask-A-Librarian
by Karen Robinson, Coordinator of Reference Services

 

Ask-A-Librarian is a new expanded reference service that the University Library is offering this fall. In addition to the different ways to contact a librarian listed below, reference librarians will be available at various locations around the Virginia Beach campus. They will be willing and able to help you with your research needs. Some of the selected sites where librarians will appear are: the Student Center, Robertson Hall, the Communication Building, the Classroom Building, and the Library. Look for the librarian in a blue shirt with the Ask-A-Librarian logo.

There are five ways to contact a librarian at Regent University :

1. In person - at the Reference Desk on the first floor of the library, or scheduling a research consultation with your school's library liaison.
2. By phone - 757:352-4159 or 1-888-249-1822
3. Via Email - reference@regent.edu
4. Live online assistance (chat reference) during posted hours.
5. Librarians-on-Location - in buildings around campus during posted hours. Look for the librarian in the blue shirt with the Ask-A-Librarian logo.
   
   We are here to help you with your research needs. Just ask us!

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What DO They Do?: Systems Department
by Amber Wood, Systems Assistant

The Systems Department handles maintenance of library systems, equipment, software, online databases and indexes, and other electronic resources. This three-person team works hard to serve both the patrons and the staff of the University Library. Leading the way is the Coordinator of Technical Services and Systems, Leanne Strum. On January 1, Leanne celebrated her 20th anniversary with Regent. She is also the library liaison to the School of Business. Mark Zillges is the Systems Manager. While he is not holding the library systems together, he will be joining the Regent Theatre program in pursuit of an MFA in Acting. Rounding off the department is Amber Wood, Systems Assistant. She has been with the library for four years. Together, they are responsible for:

•  Creation and maintenance of the main University Library web pages
•  Library FAQ
•  Library Information Kiosk
•  Virtual tours of the Library's artwork and facilities
•  PSAs (weekly announcements regarding Library services)
•  Design and implementation of new and improved Library Catalog (more information)
•  Much more

The Systems Department also fields questions and handles problems about library systems. Patrons can report library related web page and database problems through the Systems Department HelpDesk and Knowledge Base . For further information regarding these services, please see the March 2004 issue of Library Link or the Library Systems homepage.

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Did You Know...

...study rooms are available in the library?

We have three individual private study rooms that can be reserved on a daily basis. Students may have use of a private studyroom for the entire day if desired. There are also three group study rooms that can be reserved for 3 or more persons. Check at the Circulation Desk for more information.

We also have fourteen study rooms that may be reserved for students working on a dissertation, thesis or portfolio. Find out how to reserve one of these study rooms.

Take advantage of the quietness of a study room!

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Library Factoid

The first year interlibrary loan was available, 1981-1982, there were only 370 requests to borrow items from other libraries. In 2003-2004 the number of requests for items reached over 5,500. During the same time period the number of items we have lent to other institutions grew from 649 to over 8,000.

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