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Regent University
June/July 2004

WELCOME RESIDENCY STUDENTS!
The library assigns a professional librarian as a liaison to each school.
They are here to assist you in your research and use of online and print library resources.
Happy 4th of July!
The Library will be closed
July 5th in observance of
Independence Day
Library Summer Hours

Artist's statement: "Wounded Pride--This Bald Eagle was at a preserve to heal after being wounded. "
Photo by Martha Jane Cordell
used by permission

Changing of the guard:
Welcome to Elizabeth Keen, our new Assistant Circulation Supervisor
and good luck to
Leslie Christianson
on her new job in South Carolina!

Congratulations to our Staff upon their Regent Anniversaries!
20 years--Bob Sivigny & Leanne Strum
10 years--Susie Freeman
Congratulations also to Mr. Sivigny on his promotion from Associate Librarian to Librarian!


You Spoke--We Listened!
Results of the 2004 Customer Satisfaction Survey
by Albert Liu, Dean of University Library


The library conducted its yearly customer satisfaction survey in late April. 591 faculty, staff and students responded to the online opinion poll. The library appreciates the support and cooperation it has received. Sample results:

I am satisfied with the services provided by the library.
Strongly agree: 231. Agree: 291. Neutral: 45. Disagree:9. Strongly disagree: 2.

I am successful at locating the information resources I need.
Strongly agree: 200. Agree: 286. Neutral: 64. Disagree: 17. Strongly disagree: 2.

The library appreciates the positive responses, kind words and encouragements from the Regent Community. Two changes that have been made are the direct result of comments and suggestions taken from the 2004 survey.

  • Beginning immediately, Regent faculty and students who live in the northern Virginia or Washington, D.C. areas may return borrowed library materials to the Washington Campus.
  • The University Library will extend its Sunday afternoon hours from 3 pm to midnight beginning in the 2004 fall semester.
More enhancements and changes to library services and resources are being considered by the librarians. Complete 2004 Customer Satisfaction Survey results (PDF 641 KB http://www.regent.edu/general/library/systems/surveys/2004/CSS2004.pdf) are available on the "About the Library" section of the Library website. Please also see this issue's Did You Know? for more responses to survey comments.

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Using Electronic Reserves
by Harold Henkel, Assistant Circulation Supervisor

 

The University Library offers faculty the ability to make assigned readings available to students through the World Wide Web. As part of its commitment to provide the Regent community with the best available digital resources, the library maintains an electronic reserve system (http://reserve.regent.edu) that allows instructors to place text, Microsoft Office, audio, and even video files onto their own password-protected course sites. The most popular feature of electronic reserves, however, is the capability to digitize book chapters and journal articles in the form of PDF files. Before placing articles on the server the Reserves department reformats them by centering text and removing shadows left from photocopying in order to give students the highest quality documents possible for printing or reading online. During the 2004 spring semester, Library Reserves made 144 articles available electronically to Regent students.

Because many of the materials placed on electronic reserves are copyrighted (http://www.regent.edu/general/library/services/copyright_issues/), the Library maintains a database to ensure compliance with U.S. copyright law. The Library claims fair use whenever possible to cover the use of copyrighted materials (http://www.regent.edu/general/library/services/copyright_issues/fair-use.cfm). When fair use cannot be claimed, the Reserves department immediately notifies the professor to allow sufficient time for securing permission from the copyright holder (http://www.regent.edu/general/library/services/copyright_issues/permissions.cfm). At the end of each semester, all documents are archived, allowing professors to reuse articles or even entire course pages for future classes.

For questions or comments about paper or electronic reserves, please contact Harold Henkel at 757-352-4198 or harohen@regent.edu.

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Getting the Job You Want: Career Resourcesa few of the books available through Career Reference at Regent University Library
by Sandy Yaegle, Library Liaison to the School of Education

Have you recently received your diploma from Regent, and now are involved in the job hunting process? Check the library catalog using the subject search "job hunt" (http://library.regent.edu/search/d?SEARCH=job+hunt) for books that may be helpful. Stop into the library and check our career resources collection. Are you too far away to drive to Regent? Consult your local public or academic library. They may have the titles that you need. You may also want to check the following web links for more career resources:

Business Education
Communication & the Arts Government
Divinity Psychology & Counseling

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What DO They Do?: Special Collections
by Donald Gantz, Special Collections Assistant

Every few weeks a Regent student walks into the Special Collections Reading Room (just off the library foyer second floor), glances around at the elegant Williamsburg furnishings, the displays of antique books, film projectors, and Edison sound machines, and says "I didn't know this room was here."

Perhaps Special Collections is Regent University Library’s best kept secret, but this is not our intention. Behind the sedate Reading Room are some collections and services you should know about:

  • the Special Collections of the Library, which are delicate or valuable materials not to be checked out, but are available for use in the Reading Room;
  • the Archives of the university, which include a copy of every Regent student thesis, portfolio, and dissertation;
  • and the Film Research Collection of about 4,000 16mm animated, silent, and early Christian films.
For more information about these collections, see our Special Collections and Archives page on the library website (http://www.regent.edu/general/library/services/collections/specialcollections.cfm).

When you are searching the library catalog, if materials you need indicate the location "Special Collections," "Archives," or "Film Research Center," you will need to contact Special Collections at 757-352-4154 to access the materials. You may also visit the Special Collections Reading Room for assistance Monday through Friday, 10:00am-12:00pm, 2:00-4:00pm. You are also welcome to come in during these hours and browse the displays. It’s a good place for a relaxing break or to bring guests when touring the campus.

Right to Left: Justin Eastwood, Don Gantz, Bob SivignyThe staff who are trying hard not to keep Special Collections a secret are: Robert Sivigny, Special Collections Coordinator and Library Liaison to the School of Divinity; Don Gantz, Special Collections Assistant Supervisor; and Justin Eastwood, Graduate Assistant.


Did You Know...

The library has acquired over 45,000 e-books in the last three years. The great majority of them were published in 2000 or later. See the Online Books page for more information (http://www.regent.edu/general/library/research_tools/online_books/).

The library added 12,237 printed books to its collection last year.

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