October 2003 

Open House * Wireless Connectivity * What DO They Do?: Interlibrary Loan
* New Interactive FAQs * Did You Know?

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2003 Regent University Library Open House
by Karen Robinson, Library Liaison to the School of Communication & the Arts

The Regent University Library Faculty and Staff

 

Your Passport to a World of Information – the Regent University Library's open house on September 25th, was a great success with over 200 attendees enjoying the international atmosphere. Signing in at the Customs Desk (for dozens of door prizes) and picking up a "passport to information" was the first stop on each guest's journey through the Library. Fourteen country pavilions were set up to teach about the Library's online resources and services. After visiting at least 5 pavilions and getting one's passport stamped, a guest could enter Liu’s International Café in the center of the library.

A highlight of the day was the unveiling of the new library information Kiosk, which will provide library users with easy access to library maps, virtual tours, and other information that will make their visit to the library more enjoyable (click any of the photos for larger images).

 

Paulette & Patty greet visitors at the Customs Desk		Visitors sign up for door prizes		Shane demonstrates Library Instruction resources
The Library gets a visit from Dr. Barry Ryan, Vice President Academic Affairs		Ginger Zillges and Arlene Talbot relax in Liu's International Cafe		Jen Ware receives the grand prize DVD player from Deborah Lim

Click here for more selected images

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Wireless Connectivity
by Leanne Strum, Library Liaison to the School of Business

Thanks to the addition of wireless technology in the University Library, local students can check out a wireless network card, plug it into their laptop, and stroll the stacks. Access points have been established in both the University Library and Law Library to serve as communications "hubs."

The Regent University Library is pleased to make wireless networking cards available for use in personal laptops of Regent students, faculty, and staff with active Regent IDs. The wireless networking cards are used to connect to the campus network and the Internet via the University’s mobile access service. Cards may be used in laptops with the following operating systems: Windows 95/98/ME/NT/2000/XP ; Linux; or MacOS 8.0 or later. The user's laptop must also have a CD-ROM drive in order to install the wireless card software.

The Regent University wireless network, made possible by the Information Technology Department, uses a shared network technology. Like all shared networks, you should presume that this network is insecure. Others using the wireless network could capture passwords and account numbers. For policies concerning checkout and use, as well as other information regarding wireless cards, please go to: http://www.regent.edu/general/library/services/wireless/

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What DO They Do?: Interlibrary Loan
by Patty Hughson, Interlibrary Loan/Document Delivery Supervisor

Patty Hughson and Susie Freeman make up the Regent University Interlibrary Loan Department. They work tirelessly to serve both the Regent Community and the students of many other institutions by obtaining books and journal articles. Patty came to work at Regent in March of 1982 and has been working in Interlibrary Loan since 1992. Susie joined the University Library in February of 1994 and has been Patty’s assistant since 1999.

Interlibrary Loan streamlines the thousands of requests it receives, 11,921 in 2002 alone, through a system known as ILLiad. Patrons may register on the ILLiad Home Page (http://illiad.regent.edu/illiad/logon.html) by clicking "First Time User." Once registered, they may complete and submit book and article requests forms electronically.

Interlibrary Loan is divided into two sections: Borrowing and Lending. Patty works in the Borrowing section of ILL and requests books and articles not available through Regent's print or database resources. Susie is in charge of the Lending section. She downloads requests from other institutions, fills book requests and ships them. She also copies journal articles which will be scanned and sent via the Internet whenever possible.

Interlibrary Loan also offers service to non-local Regent students by shipping circulating items and copying articles available in our library, as well as borrowing articles from other Institutions.

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New Interactive University Library FAQs
by Amber Wood, Systems Department

Regent University Library has implemented a new FAQ/Help system designed to answer all your questions and support your research needs every step of the way. If you have a specific question about Regent University Library, this is where to find an answer. The FAQ/Help system is a collection of frequently asked questions and answers about Regent University Library. To access the database go to the library home page and click on FAQ or go directly to: http://robohelp.regent.edu

Need the answer to a question now? The FAQ help files provide full guidance on every aspect of using Regent University Library. Usage tips cover a range of topics from accessing the databases, renewing your library loans, to online tutorials of how to use the library catalog.

The University Library also has a dedicated team of librarians that caters to the individual needs of our users. If you would like questions answered about any of our services please contact our reference department at reference@regent.edu

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Did You Know...?

...That we have over 700 students currently enrolled in the online library Information Research and Resources course? The next session of the course will begin in January. This course is required for all new students (with the exception of law students). For more information about the course, please consult the information web site (http://www.regent.edu/general/library/services/instruction/course.cfm) .

For those of you currently taking the course, the goal is to be finished by December 21st.

DIVINITY STUDENTS: Bob Sivigny has created a very useful bibliography on "Preparing Biblical Messages" (http://www.regent.edu/general/library/subjects/divinity/preparingbiblicalmessages_000.htm).

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