Professional and Continuing Education Cancellation, Refund, and Change of Registration Policy
Cancellation and Refunds
All workshop/seminar/conference cancellations and requests for refunds must be made in writing as indicated below. Requests must be sent to the Regent University, School of Psychology and Counseling (SPC), Continuing Main Office. Requests may be e-mailed or mailed (contact information below). Telephone requests will not be honored.
Full Refunds – More than 30 Days Notice
To receive a full refund (minus a $20 processing fee), the SPC Professional and Continuing Education Program must be receive written requests no later than 30 days prior to the first day of the conference. If the total registration fees are less than $20, a refund will not be processed.
50% Refunds – Less than 30 Days Notice
Requests for refunds the SPC Professional and Continuing Education Program receives within 30 days of the start of the workshop but not less than two weeks prior to the event, will be subject to a 50% refund including a $20 processing fee. If the total registration fees are less than $20, a refund will not be processed.
No Refunds – Within 2 Weeks
Requests for refunds the SPC Professional and Continuing Education Program received within two weeks of the start of the workshop will not be eligible for a refund. This policy is in effect due to booked facilities, ordered materials, ordered food and drink items, and payment processing costs.
No Refunds - For CE hours ordered.
Emergency Illness or Death of Registrant or Immediate Family Member: Refunds may be granted if an attendee is unable to attend the workshop due to a family death, or other extraordinary circumstance. In such a circumstance, the Office of Professional and Continuing Education must be contacted by letter or e-mail and appropriate letters or documents are required. The SPC Professional and Continuing Education will refund fees as soon as possible and no later three (3) weeks after the conference has concluded.
Change of Registration Policy
For changes in registration, there is a $5.00 processing fee. Changes in registration would be used in circumstances such as changing from a student registration to a professional registration requiring a refund of the original registration.
To request a refund, cancellation, or change of registration, contact:
Director of Professional Licensure Programs
Regent University Professional and Continuing Education
1000 Regent University Dr.
Virginia Beach, Virginia 23464
Note: When leaving a message, be sure to speak clearly and leave your email address.