Clients are responsible to make every possible effort to keep their appointments in order to make progress toward established goals and to effectively partner with their therapists in a respectful alliance. When a client cannot keep an appointment, the expectation is for clients to contact the PSC as soon as possible to cancel and/or reschedule at 352.4488. Clients arriving more than ten (10) minutes late to their scheduled appointments may be asked to reschedule. Clients who cancel appointments less than 24 hours in advance, or who fail to keep their scheduled appointments (except for emergencies), are subject to payment of the fee assigned to the scheduled service. Payment of this fee will be expected prior to the next scheduled session.