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Frequently Asked Questions
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Enrolled Students - FAQ


Questions:

  1. Can I drop this course even though it's after the official drop/add period?
  2. What do I need to do to change programs?
  3. How can I be in jeopardy of being dropped from my classes for non-payment when I have applied for a loan?
  4. How can I be on academic probation when I received a 3.0 GPA for my grades this term?
  5. What should I do if I have a concern or disagreement with one of my professors?

Answers:

1. Can I drop this course even though it's after the official drop/add period?
It depends upon a few things:
a) If you have loans and/or scholarships, you may lose some of your funds if this drops you below the full time requirement load of 9 credit hours. If it drops you below 4 credit hours, you will lose all of your financial benefits. If this is the case, you will be responsible for immediate repayment of the difference.
b) Are you currently passing the class with the work that has been required of you so far? If not, you will receive a grade of WF which computes as an "F" in your cumulative gpa. If you are passing at this point, you will get a grade of "W" which will not compute in to your overall cum gpa.
c) If you are past the official drop/add period (first 2 weeks of the term), you will only receive 50% of the money that you have paid for this course and if your are past the 4th week of the term, you will receive no refund for the money that you have paid for this course.

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2. What do I need to do to change programs?
To change programs within our school within the same degree level (masters or doctoral), you will have to do an academic petition. To change from a masters degree program to a doctoral degree program within our school, you will have to go through the application process. To change to a program in another school, you will have to go through the application process for that particular school.

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3. How can I be in jeopardy of being dropped from my classes for non-payment when I have applied for a loan?
If you are not at the certification stage of the loan process, the part where you have received an award letter and have signed and returned it to central financial aid, you have not been certified and there is no guarantee that you are getting a loan. This means that payment is unsecured and the business office can and will drop you from your classes. If you keep in consistent communication with both the business office and the central financial aid office, they will work with you for a solution to your payment needs.

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4. How can I be on academic probation when I received a 3.0 GPA for my grades this term?
Satisfactory academic progress is determined according to your cumulative gpa not just one particular term. You may have received at least a 3.0 gpa for one term, but it wasn't enough to raise your cumulative gpa to at least 3.0. While you are on academic probation, you will not be eligible to receive any academic scholarships. If you remain on academic probation for more than two consecutive terms, you will be subject to academic dismissal from the program.

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5. What should I do if I have a concern or disagreement with one of my professors?
The biblical approach is to go to the person with which you have this concern or disagreement. Keep good records of the issue and all forms of communication that will provide support in this situation. If you have done this and still have not gotten satisfaction, meet with the program director. If still not satisfied, go to the Associate Dean of Academics of the school. If you desire further mediation, see the student handbook for the proper procedure of appeals. Remember also that if you have gone to all authority levels within your school and have received the same feedback, you may want to consider that you should accept the decision that you have gotten.

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Regent University
School of Psychology & Counseling
1000 Regent University Drive, CRB 154, Virginia Beach, VA 23464
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School of Psychology & Counseling Regent University