FAQ | School of Communication and the Arts, Regent University, VA

What do I do if I'm not receiving e-mail from the listserv?

Contact the Help Desk at ext 4076, from off campus at 352-4076, or by e-mail at helpdesk@regent.edu.

Why can't I access my GENISYS account?

Contact the Help Desk at ext 4076, from off campus at 352-4076, or by e-mail at helpdesk@regent.edu.

How do I find out who my advisor is?

Upon acceptance you will be assigned an advisor. If you do not remember who your advisor is, you can contact Maryanne Williams.

How do I contact my advisor?

Advisors are eager to meet their students. Make appointments by calling your advisor directly. If you're not getting any response, contact Suzanne Morton (352-4215) in the Dean's Office for assistance.

I'm having a problem with Blackboard.

Call or e-mail Markus Pfeiffer at 226-4492 or the Help Desk at 226-4076.

How do I change majors and/or advisors?

Paper forms are available in the Deans's Office or you can use the online forms.

How can I do a joint degree?

Obtain the joint degrees form online. Complete the form and take it to your present school's dean, the new school dean for processing and then to the Registrar.

How can I verify information about various deadlines?

University deadlines are on the Finacial Aid website and on the Master Calendar at the Student Services website. Payment deadlines are on the Business Office website. Add/Drop deadlines are on the Registrar's website and are generally put out on the school listserv and in the School newsletter.

How do I apply for financial aid or where do I get information about additional resources?

Complete and send the application found here. The form goes to Maryanne Williams in our Admissions Office.

Information on additional resources can be found on the University Financial Aid page.

Also these third-party sites have more information: Wired Scholar; College Board; and Fast Web.

Where are my classrooms?

There is a map of the Communication and the Arts Building available here.

FREQUENTLY ASKED QUESTIONS